Question 1

Is GoHostDirect really free?

Accepted Answer

Yes, the Starter plan is free forever. It includes 1 property, 3 units and the basic widget. We only charge a 1% commission on bookings. Pro and Business plans eliminate the commission for a fixed monthly fee.

Question 2

How do payments work?

Accepted Answer

Payments are credited directly to your bank account via Stripe. The only fees are Stripe's (1.5% + EUR 0.25 per transaction). No middleman.

Question 3

Can I use it alongside Booking.com and Airbnb?

Accepted Answer

Yes, the Channel Manager automatically syncs your calendar with all OTAs via iCal. No risk of overbooking.

Question 4

Do I need a website to use it?

Accepted Answer

No, you can use our built-in Site Builder to create a professional site, or the standalone booking page. If you already have a site, just paste the widget embed code.

Question 5

How does billing and taxes work?

Accepted Answer

GoHostDirect automatically calculates the city tax and generates receipts for your guests. For your business accounting, you can export reports in CSV.

Question 6

Is my data secure?

Accepted Answer

Yes, we use AES-256 encryption, are GDPR compliant and PCI DSS for payments. Your data is stored in European data centers.

Question 7

Can I migrate from another system?

Accepted Answer

Yes, you can import your calendar from any iCal source (Airbnb, Booking.com, Google Calendar) and photos from your existing listing.

Question 8

What support do you offer?

Accepted Answer

All plans include email support. Pro and Business plans include real-time chat. Enterprise plan has a dedicated account manager.

Simple pricing, no surprises

Simple and transparent pricing

Starter

Pro

Business

Enterprise

What is it worth to move part of your bookings to the direct channel?

Frequently Asked Questions